FAQ: Activity Data + Time Metrics
The reported Moving Time is not matching Strava, Garmin, TP, etc.
Moving Time is not always a fixed value in the file. Different platforms calculate it differently from pauses, velocity, and event data, so values can differ for the same activity.
If you want behavior closer to elapsed/recording time, enable Ignore velocity for that activity.
Links:
My Training Time is too low
This is common for indoor sessions, but can also happen for outdoor activities with poor GPS or velocity data. Intervals.icu can underestimate moving/training time when files contain long low-speed or zero-speed segments.
Fix for a finished activity:
- Enable
Ignore velocity(Actions/Settings).
Fix for future activities:
- Disable GPS for indoor sessions.
- Use trainer/speed sensor data instead of indoor GPS.
Links:
- Ignore velocity option for activities
- Wrong moving time on activity, right moving time on charts - #3 by MedTechCD
Why is my climbing or elevation way too high, too low, or different from Garmin or Strava?
What to do: Check Actions → Settings → Use elevation correction on the activity. If your device already has good barometric elevation, turning elevation correction on can make the climbing look wrong because Intervals recalculates from map elevation instead of your device data. Turn it off, then reprocess the activity.
Representative solved threads:
- [SOLVED] "Climbing" number is massively overstated
- [SOLVED] Climbing (total elevation gain) inaccuracies (Ans: Check "elevtion correction")
- [Solved] Having elevation/climbing misread data on runs
- [SOLVED] Error in altitude/climbing on running activities
- [Solved] Altitude correction is kind of weird
Why are my intervals not detected, shifted, or obviously wrong?
Intervals.icu tries to detect intervals regardless of your laps. If you want to use your laps try Actions → Use Laps so Intervals.icu respects the lap markers from your device. You can enable that option per sports category on the settings page, to use Laps by default.
Why is my activity type wrong, such as table tennis showing as running or SUP showing as walking?
What to do: Assume the problem starts in the source FIT file, not in Intervals.icu. If the device or upstream service wrote the wrong sport type, Intervals can only classify what it receives.
Representative solved threads:
- [SOLVED] Tabletennis gets recognized as Running (Ans: Amazfit not writing the FIT file properly)
- [SOLVED] SUP activities categorized as WALKs when imported from Polar Flow
Why does my fitness, load, or intensity look wrong even though I am training normally?
What to do: Check your FTP , resting HR , HR max / threshold settings , and which load setting you are using for each sport. Many solved threads came down to one of these settings being wrong, stale, or inconsistent between sports. If power is unreliable for that sport, switch the load calculation to HR or Pace and update workouts afterward.
Representative solved threads: