I made an account yesterday using a Hotmail email address, which is problematic because of: Error 550 while sending email from Intervals
I made a second account this morning with a different email address and I am not permitted to connect Strava to it, due it it already being connected to the Hotmail account that I can no longer access.
What is the best way to resolve this? I can revoke on the Strava side, but will that prevent me from making future connections to intervals.icu?
Thanks!
I got impatient and revoked access for intervals.icu in Strava, but when I try to connect my new intervals.icu account to Strava I still get the same error:
{“status”:422,“error”:“Strava athlete is already linked to a different Intervals.icu account”}
Seems like the original intervals.icu account that I can no longer access is still squatting?
I can only see one “b morgan” in the database now so your old a/c has probably been deleted and you should be able to link Strava. Please msg me your Strava ID or a link to your Strava profile so I can check. Tx.
Ok I found your other account and manually deleted it. I keep “revoked on Strava” accounts around fora week before nuking them just in case someone makes a mistake. You should now be able to link Strava on your new a/c (and change your name).
That did it, thanks!