New Gen3 Oura ring sync issues

Bug Reports
1

First off, thank you so much to the creators for offering such a great app for our use! I’ve only been using it for about 3 months now, but I love it!

My question is about information from my Oura ring. When I first began using Intervals.ICU my info seemed to sync up just fine daily. But a few weeks later, I upgraded to their newest generation of ring and my data no longer appears in Intervals.ICU. I have disconnected and reconnected my new ring several times with no change. Any thoughts on what may be happening? Thanks in advance for any help you can offer.

2

Tx. I don’t know why but Oura is not sending me any sleep or readiness data for your account. My gen2 is working fine. Is it possible your gen3 data is going to a different account?

{"readiness": []}
{"sleep": []}
3

David, I did get this sorted out. It was an error on the Oura side, of course. I had to connect ICU to my correct Oura account, not old one. Thank you again for your fast and helpful response.

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4

I have the same issue lately, I use the same Oura account with gen3, tryed to reconnect a few times but it’s no longer syncing dont know why

5

Could you please reconnect Intervals.icu to Oura. I want to see if anything shows up in the logs. Tx.

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6

Is it showing something ?

7

Nothing is being returned from the API :frowning:

8

Actually it looks like it is working now. I didn’t change anything …

9

I’ve deleted and reinstalled the app

Thanks David !

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