Issue with structured workout in garmin

We have a runner reporting the intenseties being “off” when syncing to garmin.
i425873
He has this threshold tempo session planned.
As seen below, the pace should be 4:30-4:46
Garmin shows 3:30-3:43
Here are some screenshots.


Mine works fine, using the same parameters.

Garmin only uses Power and HR for setting up “zones”. There’s no default setting for pace.
The custom settings, like pace, should come from the workout, so there shouldn’t be any reason to see it as different in Garmin Connect.

Mine works fine as well.
We work with a lot of runners and this is the first time i have heard of this issue.
@david do you have any idea about what could cause such in issue.

The runners have already trie reconnecting GC with intervals.icu

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What happens if you change the pace settings in intervals after an upload? Maybe that cause a difference, because it’s not uploaded again?

I am not sure what is going on here. The Garmin API accepts the pace range in meters/second not zones or anything like that. I have enabled extra logging for the athlete so we can see exactly what was sent to Garmin. Will deploy on Sat AM.

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UPDATE
After a few days of reconnecting it suddenly started working as expected. :+1:

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