Forgot password

Hi

I set my user and password So i wont need to login with Strava. I was now trying to connect healthfit on my iphone to intervals and I realized I dont remember my password anymore, thus I cannot change it and cannot find any way to reset the password.

Is this a missing feature (password recovery/reset) or am I missing something where I could reset the password?

TIA

If you logout of Intervals.icu and go to the site you will be asked to login. The login form has a “forgot password” button at the bottom:

Screen Shot 2021-02-28 at 11.33.31

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that worked. thank you

Hello David! How are you?

I am trying to switch from Strava to user and pwd in order to sync with fitnesssyncer but I dont receive the email nor OTP from intervals to my email account when try to do a “forgot password” or similar… nor my inbox, nor spam folder, nothing at all…

Can you help me please? My account is a hotmail domain, does it influence?

Thanks in advance!

Yes unfortunately Microsoft refuse to accept any mail from Intervals.icu. I have tried to resolve this with them with no luck. If you can please try use a different email account.

Sure, I can change it to yahoo or gmail domain, but Intervals aks me for a password to change the email and I don´t have one yet. Then how can I change the email account?

It is exactly the same name but with domain @yahoo.com or @gmail.com…

Thanks again!

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Oooh thats a bug. Please msg me the email you want to use and I will change it for you. Tx.

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