Fail to import all Garmin data

Bug Reports
1

Hi all,
I’m trying to import all Garmin Data but the processs doesn’t work.
I’ve noticed that Garmin allow to download a .zip archive (composed by some folders and *.json files).
Probably the Intervals.icu algorithm can’t read .json files?
I’ve tried also to import a .csv file (downloaded from the Activities in Garmin Connect) but also this method doesn’t work.

Do you have some advices for me?
Many thanks!!!

2

Could you please forward the mail you received from Garmin with the link to the file so I can take a look (david@intervals.icu). Tx.

3

Hi David, done!
Many thanks!

4

Looks like it worked this time.

5

Yes I confirm!
Thanks!

1 Like
6

Hi! I have the same problem, I got the link from Garmin, importing starts but I immediately receive an email that the import is done, but 0 activities found. I tried to upload the zip file but its too big so it doesnt work. Could you please hep me to import my data?
Thanks in advance,
Kamilla

7

Can you please forward the mail from Garmin to david@intervals.icu and I will have a look. Tx.

8

Hi David, I requested again the data export link from Garmin and it worked for the second time, so the problem is solved. Thank you.

1 Like
9

I have same problem as Federico_L

Is there some kind of “guide for dummies” because I only can download file and cant find link itself.

10

Right click the download button and click copy link/url

11

I currently have the same issue. All wellness data imported, but none of the activities.

Any suggestions to get it to import? (Tried it twice.)

12

Hi, it seems it is a common issue. While trying to import the activity from the link provided by garmin , the health data is loaded but no activities. Any guidance how to solve this?
Thanks in advance
Via

13

@deserthiker2019

I think something has changed in the data supplied by Garmin. I will have a look at this on Thursday.

14

Thank you David. Seems even lat 12 months import isn’t working anymore.

Greetings
Via

15

I found and fixed the issue. Gamin changed the name of the folder with all the activity files. Tx for the report.

1 Like
16

Hi @david are you still able to help, as I am experiencing the same issue, as mentioned in this thread!