Not strictly connected with intervals.icu but for safety reasons if you use dt swiss wheels manufactured from august 2024 onwards, go to dt swiss page and check if your wheels are affected.
@david maybe we could pin this to the top for a week or so, the more people see it the better I think. Thanks
Yeah, Iām in that boat 
. Canyon Endurace bought in Oktober for my 60th birthday.
Just ordered wheel boxes to send mine back to Germany for inspection. Will take me at least 4 weeks before Iām back on my road bikeā¦
Oh well, riding my MTB in the mean time. Luckily I have no road event planned before end of August. Letās cross fingers Iāll get them back by then.
Tanks for sharing, iām also in the boat
luckily my wheels are too old 
but still I think it is maybe a pain in the ass but in reality it is a huge advantage of buying from a big manufacturer who first of all track its product, inspect all the time and has balls to make a huge recall.
āOh well, riding my MTB in the mean time. Luckily I have no road event planned before end of August. Letās cross fingers Iāll get them back by then.ā
I would send them back asap (even pay more for express if possible), today the whole day there was a problem even with the recall page so I assume the real amount of wheels needed to be inspected is so immense that even servers had hard time managing all the traffic.
Worst case, Iāll have to get my former bike from the smarttrainer on the attic. Rim brakes and more aggressive road bike geometryā¦ Frame is much less stiff, that was what I noticed immediately the first time on the new Canyon, which is way more responsive.
it will probably end up with a massive lawsuit anyways:
https://www.reddit.com/r/cycling/comments/1mclbr2/rĆ¼ckruf_bei_dt_swiss_laufrƤdern_was_ihr_als/
by reddit (google translate):
" If you recently have a road bike with DT Swiss carbon wheels (e.g. ARC, ERC, CRC or HEC), you may be affected by the current recall. According to DT Swiss, the wheels may no longer be driven, as material damage may occur.
Example: I bought my bike 19 days ago at Canyon ā so not directly at DT Swiss.
What applies legally?
Even if the recall comes from the manufacturer, your dealer (e.g. B. Canyon) your contractual partner under German law.
The defect makes the bike unusable - this is legally a material defect (Ā§ 434 BGB).
The dealer is obliged to remedy the defect - e.g. by new or tested impellers (Ā§ 439 BGB).
You have to give him a reasonable deadline for this.
What does āreasonable period of timeā mean?
According to case law, a period of 14 days is considered customary and reasonable, especially if the product is not usable at all.
If the dealer does not deliver or repair within this period, you can withdraw from the purchase contract and reclaim the full purchase price (Ā§ 323 BGB).
Sample text for the dealer
āMy bike is affected by the DT Swiss recall and cannot be used. I set a deadline for you until [date] to allow me to use it without defects. Otherwise, I assert my right of withdrawal (Ā§ 323 BGB).ā
Important:
DT Swiss takes care of return shipping & testing, but this can take weeks.
You donāt have to accept this, especially if the bike is almost new.
Donāt let long processing times stop you if your dealer doesnāt offer a solution.
Same for me, aeroad (last october).
I need the boxes too, but cannot find where/how to get themā¦
Did you register the serial numbers of your wheels yet?
Then you should get a personal e-mail with a link to order the boxes. It depends on the region you live in.
Hereās an excerpt of the mail I received
Just received my āCase Numberā that serves as ref for the return. Wheels are ready (removed brake discs, tires and cassette). As soon as the boxes arrive, I will ship the wheels.
I got only this:
Dear Davide
We are pleased to send you your case number XXXXXXXXXXXXX concerning your affected wheels 99999 and 4444444.
Please make sure to clearly indicate this case number on the outside of the box and/or in the reference field of the shipping label when sending us your wheels for inspection.
Thanks and best regards
DT Swiss Customer Service
there is no mention about the boxesā¦
Do you know which service center youāre assigned to?
If itās Germany, I can send you the link to order the boxes. If itās somewhere else, you better contact them through the details on this page
Thanks.
Iām assigned to France. I forwarded back the mail to the Service Center asking for āOption 2ā (that was described in the first mail).
Letās see.
Thanks again.
One of our club members is happy to lent me his backup wheels for a couple of weeks
Back on the road tomorrow 
