# New watch ( Fenix 7s ) previously had a Venu3s

**URL:** <https://forum.intervals.icu/t/new-watch-fenix-7s-previously-had-a-venu3s/133271>\
**Category:** Questions & Help\
**Created:** [26 October 2026 23:39 UTC](https://forum.intervals.icu/t/new-watch-fenix-7s-previously-had-a-venu3s/133271 "2026-10-26T23:39:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SusH8](https://forum.intervals.icu/letter_avatar_proxy/v4/letter/s/9e8a1a/32.png) [@SusH8](https://forum.intervals.icu/u/SusH8)\
**Post date:** [26 October 2026 23:39 UTC](https://forum.intervals.icu/t/new-watch-fenix-7s-previously-had-a-venu3s/133271/1 "2026-10-26T23:39:32Z")

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Hi I changed watch last night and nothing has pulled through to ICU today despite same garmin account etc, I can’t seem to be able to fix by opening settings then connections as it gives an error message . Can someone please help?

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**Author:** ![MedTechCD](https://forum.intervals.icu/user_avatar/forum.intervals.icu/medtechcd/32/40383_2.png) [@MedTechCD](https://forum.intervals.icu/u/MedTechCD)\
**Post date:** [27 October 2026 08:38 UTC](https://forum.intervals.icu/t/new-watch-fenix-7s-previously-had-a-venu3s/133271/2 "2026-10-27T08:38:37Z")

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What’s the error message?  
If the data from the new watch is in Garmin Connect on the same account, there’s no reason that it wouldn’t come to Intervals. You may have more/other metrics on the new watch, but you can configure that from the three lists in the Garmin connection.  
It’s probably coincidental and you may have some problem with reaching Garmin’s servers. No data coming through and not being able to modify the connection settings together, kind of point in that direction.