Gaps in the activities calendar

[Massimiliano_Petrore]

Hi!

I’m a supporter and lover of this site! I have 3 gaps in my activities calendar. I tried to select the dates and force the refresh but nothing happened. Could you please help me? @david

Thanks!

[Gerald]

It helps, sometimes, to post a screenshot of your problem; that way other users may have experienced the same problem and can assist.

[Massimiliano_Petrore]

Sure, thanks for the tip @Gerald

Please find attached a screenshot.

[Gerald]

Is the data showing when you don’t filter on those dates?

What type of activities do you have showing?
It could be commutes, which is unticked (by default).

When did you join, and are you waiting for it to populate?

Have you been active in the last 28 days?
To save Strava API call, you need to be active within a 28 day period.

[MedTechCD]

Where are you getting your workout data from? Strava, Garmin Connect, Dropbox files…?
You may need to use the “Download old data” option to get everything in. Check the settings page.

[Massimiliano_Petrore]

@Gerald

@Gerald

Is the data showing when you don’t filter on those dates? → nope

What type of activities do you have showing?
It could be commutes, which is unticked (by default). → I don’t save commutes

When did you join, and are you waiting for it to populate? → I joined some months ago but I haven’t logged in for a while

Have you been active in the last 28 days? → maybe this is the reason?
To save Strava API call, you need to be active within a 28 day period.

@MedTechCD
Sorry I was not aware of this feature. I tried to force the old data download choosing the same time period. Nothing happened yet but I’ll check again in a while.

Thanks both for the great help!

[david]

It looks like your activities are there now:

Tx for the help @Gerald and @MedTechCD

[Massimiliano_Petrore]

They are! Thanks everyone for the help!
@Gerald @david @MedTechCD